Support Home

Support Home

Frequently Asked Questions

If you have a question about the programs or a support issue, you may find the answer you're looking for on our FAQ pages.

Product Versions

A list of product versions including patches are listed on our Version Updates page.

Support

If you are experiencing problems, or for other support related enquiries, please complete the support contact form and we will contact you shortly.

Get Support

Telephone support is generally available during normal business hours.

Office hours: 8:00 am - 4:00 pm EST, Monday to Friday
Phone: (613) 722-1230
Support Policy
We offer free technical support for all current versions of all products.

Electrical software View our Support Policy
Effective Training Tools
Simutech's Electrical Troubleshooting programs are designed to be highly effective learning tools and have been awarded top honors for their educational and training value.

Problem solving training Find out why the Troubleshooting Skills Series is such an effective learning tool
Simulation Features
The Troubleshooting Skills Series makes extensive use of detailed electrical simulations.

Simulation troubleshooting Learn about the features that make these simulations so realistic
Troubleshooting Resources
  • Articles on Electrical Troubleshooting
  • Tips on using the Troubleshooting programs
  • Downloadable information on the Troubleshooting Skills Series

Electrical troubleshooting All these and more are available on the Troubleshooting Resource page
Customer Testimonials
"My first and lasting impression of your e-learning software is that it's outstanding. It's fun, realistic, and informative. I believe it's a real world approach to training without the injuries, equipment damage, and costs that could result from initial OJT."

Electrical training Find out what others are saying
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