Troubleshooting - Basic Techniques 

| This award winning electrical training program teaches a proven systematic troubleshooting approach called the "Five Step Troubleshooting Approach." The process is explained using animated graphics and text. Once familiar with the troubleshooting techniques you can work through a section that guides you through this troubleshooting process on a simple lighting circuit. You can then try to solve 20 faults on the lighting circuit. Here the time and dollars used to solve the fault will be measured and evaluated. The program also records all the steps performed to solve the faults for later analysis of your troubleshooting approach. |
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Highlights
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- Learn to troubleshoot a Lighting Circuit in a safe environment
- Highly realistic interactive simulation of a Lighting Circuit
- Practical hands-on approach with 20 faults to solve
- Learn a systematic approach to Electrical Troubleshooting
- Use an Expert’s experience applied on sample faults
- See your troubleshooting score and review feedback on your troubleshooting skills
- View and print reports of varying levels of detail
- Receive a Certificate when completed
Features
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- Highly realistic simulation - The simulation behaves as the real circuit would. You can remove wires, operate any controls, and the circuit will behave appropriately. This is a true simulation!
- While using this electrical training program you are able to perform virtually every operation used on real equipment including:
- operating the circuit
- locking out the circuit
- taking voltage and resistance readings
- opening connections
- replacing components
- using the observe feature you can even check for visual or other clues to help solve the fault
- viewing schematic and wiring diagrams while troubleshooting the circuit
- 20 faults are available to provide adequate practice to develop your troubleshooting skills
- Fault packs are available to add even more faults to the program
- The Troubleshooting Techniques sections teaches a systematic troubleshooting approach
- The program assesses your skill by evaluating your use of time and materials to solve the fault.
- A log of the your steps taken while solving the faults, is available for later analysis.
- A section is available to guide you through the troubleshooting process on a sample fault.
- Animations and narrations are used to describe how the circuit works and how to use the tools.
- Thorough instructions and tips on using the program allow it to be used as a totally self taught, self-paced program or as part of a troubleshooting course.
- An evaluation system determines your troubleshooting score and provides feedback on your troubleshooting approach.
- An automatic reporting system is also included which generates various reports from summary reports to detailed fault attempt reports.
- Adminstration tools and program guides are available for Instructors
Table of Contents
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Introduction
- The introduction describes the various sections of the program and provides suggestions for working through them.
Troubleshooting Safety
- This section covers key safety precautions for troubleshooting electrical equipment.
Systematic Troubleshooting
- Here you will learn a systematic troubleshooting process that can be used to find faults in electrical circuits.
Basic Testing Techniques
- Various techniques for finding faults with a meter are covered here. Using a Voltmeter, Ohmmeter, and Ammeter to find opens and shorts are all addressed here.
How the Circuit Works
- Animations and narrations are used to show how the circuit used in the simulation works, including the functions of the components.
Troubleshooting the Circuit
- This section describes how to take meter readings, remove wires, lockout the equipment, etc. within the simulation.
Develop Your Skill
- Here you will have the opportunity to operate the circuit while it is functioning normally. In this section, the program will guide you through a sample fault where you will answer questions, make observations, operate the circuit, take meter readings and repair the circuit.
Test Your Skill
- The Test Your Skill section will allow you to troubleshoot faults on your own. Here your progress will be evaluated and feedback given for each fault attempt. You will also receive a score for each fault completed.
Screen Shots
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Fault Packs
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Fault Packs are a series of faults that can be added to the Troubleshooting Skills Series V3 programs.
| Fault Pack | Quantity | Difficulty | Description |
| TBT Mixed #1 | 8 faults | Advanced | The theme for this fault pack is MIXED faults. Opens, shorts and defective components are all possibilities. Most faults consist of one faulted component, however some faults may contain more than one. |
Notes:
- Each fault pack can only be used for a specific program. They will not work with any other program.
- Faut packs are only available by download (the file size is relatively small - 750KB).
- These fault packs are only for the Personal and Shop Editions. Contact us for information on fault packs for the Industrial Editions.
- The Troubleshooting Skills programs must be installed and activated before installing the fault packs.









