November 3, 2011
Troubleshooting PLC Circuits 1 Now Available! more
October 5, 2011
New PLC Troubleshooting Software Available November 2011 more
June 28, 2011
Simutech Multimedia Exhibiting at NTI 2011 more
June 1, 2011
New Office Location for Simutech Multimedia! more
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The Troubleshooting Skills programs have been updated and improved!
Improved tips, safety features, reporting and evaluation...and more!
Course Manager enhancements, new Custom Test feature, new and improved Guides...
Yes, we do offer the Troubleshooting Skills Series Bundle option that can save you 20% over purchasing the titles separately. This bundle package includes the following titles:
For details about this bundle option, you can visit our secure online store or contact our sales team to request a quote.
The new 4.1 version of the Troubleshooting Skills Series software has been completely redesigned and rebuilt from the 3.2 and earlier versions, making them more stable and comprehensive training tools.
Along with the most recent release of Version 4.1 we also released a new, updated version of the Simutech Course Manager administration program (Version 1.1). It now has more evaluation and reporting options, better student progress tracking capabilities, and a new Custom Test feature.
For more information about the changes in the new Troubleshooting Skills programs and Simutech Course Manager, please see the new features information.
Yes, customers currently with Versions 2.5 and 3.2 of the software are eligible for a special upgrade discount on the Educaiton Edition of the Version 4.1 software.
Find out more about updating your Troubleshooting Skills software.
Yes, you can reinstall and reactivate the software as the need arises.
Note that you may have to contact Simutech Multimedia to get your software activated for future reinstallations.
The Pro Edition licensing is determined by the number of standalone computers the software is installed on.
Using the Pro Edition you can install the software on the number of computers specified by the license you purchased. For example, if you purchase a license for 5 standalone computers, you can only install each program on 5 computers.
For more information about licensing, please contact our customer service team.
The Enterprise Edition licensing is determined by the number of concurrent users on a local area network (Server Option), or the number of standalone computers the software is installed on (Standalone Option).
Using the Server Option, the software can be accessed from any computer on the network, but is restricted to the number of concurrent users as specified by the license you purchased. For example, if you purchase a license for 5 concurrent users, only 5 students can access each program at one time.
Using the Standalone Option, you can install the software on the number of computers specified by the license you purchased. For example, if you purchase a license for 5 standalone computers, you can only install each program on 5 computers.
For more information about licensing, please contact our customer service team.
The Troubleshooting Skills Series V4.1 and Troubleshooting Industrial Controls V1.6 are compatible with Windows operating systems. This includes Windows 2000, Windows XP, Windows Vista, and Windows 7.
For information about system requirements, for both servers and client computers, please contact our customer service team.
The Troubleshooting Skills software will not work natively on a Mac. However, it is possible to run the software on Intel-based Macs running a Windows operating system.
The three ways to run Windows programs on Mac hardware:
All of these require an Intel-based Mac, which basically covers Macs purchased after mid 2006.
There are currently no plans to make the programs compatible natively with Mac computers.
No, the Troubleshooting Skills software must be installed on a local hard drive. It will not work on any type of removable drive.
The Troubleshooting Skills software is designed to run over a local area network (LAN) at a single location. Using it remotely, on a wide area network or through an ethernet connection will not allow the software to work correctly.
Troubleshooting Electrical Circuits = 10 Labs/Practice Exercies + 30 Faults in the main simulation
Troubleshooting Control Circuits = 9 Labs/Practice Exercies + 47 Faults in the main simulation
Troubleshooting Motor Circuits = 15 Labs/Practice Exercies + 47 Faults in the main simulation
Troubleshooting Industrial Controls = 51 Faults in the main simulation
The following values take into account the time it can take users to actually sit down and work through all the learning content and then solve the core Skill Test faults.
Troubleshooting Electrical Circuits = 6-10 hours
Troubleshooting Control Circuits = 8-12 hours
Troubleshooting Motor Circuits = 10-15 hours
Troubleshooting Industrial Controls = 14-22 hours
The above values depend on each user's prior knowledge and how quickly they pick up the material, as well as their comfort with computers.
For faster users there are also Extra and Genius faults available once the core program is complete. These can be very difficult, but a lot of fun for those that want a good challenge.