Support Center

Customer Service

Our dedicated customer service team can help you with a variety of issues. We can:

• answer any questions you might have before you purchase.
• help you decide the best way to setup and configure your product installation.
• answer questions about account information such as orders, invoicing, and receipts.
• provide assistance for manual product activations.
• help you move your software to a new computer.

If you are an existing customer, before contacting our customer service team
please ensure that you know your Customer ID or License ID.

To find answers to your questions, please follow the steps below.

1. Look for answers in our knowledgebase

Browse our collection of answers to frequently asked questions to see if your
question has already been answered.

2. Send us an email

Use our convenient Customer Service Contact Form and we will contact
you as soon as possible. Our typical response time is 24-48 hours.

3. Speak to a customer service representative

Call our customer service line: 1-613-722-1230 (Monday - Friday, 8 a.m. - 4 p.m. EST).

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