How These Programs Get Results

The Troubleshooting Skills Training System will improve your staff's
troubleshooting skills using a proven learning process that gets results.

Hands-On Training Creates Effective Skill Transfer

The most effective way to learn a skill is with continual hands-on practice. These programs provide realistic hands-on training on simulated circuits that behave just like real equipment, allowing you to train your staff efficiently without waiting for equipment to break or taking equipment out of service.

This realistic troubleshooting practice gives users the experience and practice they need to be able to effectively transfer their skills to solve real problems on the real equipment in your facility.

Train Employees of All Skill Levels

Not everyone on your staff will have the same level of experience or troubleshooting skill, which can make training difficult.

With these programs, users of all abilities can explore troubleshooting concepts and proceed through the material privately and at a pace suitable to their own specific experience and learning needs. Your staff can take the time to process the material and truly understand what they need to learn to make them better at their jobs.

Develop Safe Habits, Safely

You know that keeping your staff safe and your facility accident-free is important for many reasons. The simulations provide a safe environment where users can develop safe troubleshooting habits, and learn from their mistakes without the threat of personal injury to themselves or others.

Once your staff get on the floor to apply their skills to real equipment, they will have repeatedly practiced vitally important safety procedures associated with working on electrical systems.

Ensure Everyone Learns the Same Skills

Having everyone on your staff capable of troubleshooting any type of malfunction can help get tasks done more efficiently and get equipment online faster.

To ensure that your personnel all develop the same skill set, the programs monitor every action performed in the simulations and provide feedback messages to reinforce the strategies and techniques that should be used to troubleshoot safely and efficiently.

See Results with Performance-Based Evaluation

The processes and techniques users employ are measured and compared to baseline results that a proficient troubleshooter should be able to obtain. Each fault, and the evaluative criteria used to score that fault, is designed based on best practices. This includes time, process, and the number of meter readings. Using these targets provides your staffwith an indication of the skill level they should strive to achieve.

The evaluation in these programs is based entirely on performance. Users must be able to directly apply the skills taught in the programs in order to meet the performance targets, and prove that they have achieved a certain level of proficiency in their troubleshooting abilities.

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