Troubleshooting Skills Software
Simulation Features
Simulations are one of the best methods to learn a skill, especially one that can be hazardous.
Airlines use flight simulators to train pilots, and nuclear power plants use simulations to train their operators. In both of these scenarios mistakes can be catastrophic. When troubleshooting electrical circuits the results of mistakes can also be disastrous. Injury, loss of life and major plant shutdowns are just not acceptable!
About Our Simulations
Simulation Environments
Simulator Functions and Features
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While training in the simulations you can do the following: |
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Realistic Troubleshooting Tools
Realistic Component Operation
Great detail went into designing the components so that the simulations behave accurately under all conditions. Here are a few examples:
- Motors operate correctly with actual behavior such as start up currents, and running currents based on actual loads. They even behave properly under fault conditions such as overloads and single phasing.
- Overloads trip at the proper time, depending on the current.
- Pushbuttons operate accurately. Pressing a normally open pushbutton with your mouse causes the contacts to close while lifting your finger from the mouse causes the contacts to open.
Fault Finding
Monitoring and Feedback
One of the unique features of these simulations is that they continually monitor every step you make while troubleshooting. This includes taking meter readings, operating the system, getting tips, making observations, etc. Each of these activities is monitored and used to provide timely feedback while troubleshooting. They are also recorded to be used in the evaluation of the fault attempt and the overall assessment. Some of the areas where the programs provide feedback are:
- Safety
Your troubleshooting process is monitored for adherence to safety rules. Lockout/tagout processes apply as well as other safety rules. When a safety error is made the user will receive an error message. The type of message and severity of the message varies depending of the severity of the error. - Troubleshooting Techniques
The simulations monitor activities while troubleshooting to determine if your testing techniques are following the suggestions set out in earlier sections of these programs. When the program sees that there could be a better approach it will provide you with a "TIP". - Replaced Components
The simulations keep track of which circuit components have been replaced. Each component has a cost associated with it in terms of both money and time. The money is for the cost of the component and the time is for the time it would actually take to replace this component. The total amount of time and dollars spent fault finding is always displayed on the simulation screen. This feedback is provided once you have completed the fault - Time Taken
As you troubleshoot the system, the time you spend solving the fault is measured and displayed. This time consists of actual time you spend, plus the additional time spent for performing other activities such as replacing components.
Evaluation
Once you have completed a fault your results are evaluated. It evaluates your fault attempt against the following criteria. If the criteria is met the fault is deemed to be successful and is marked complete.
- Has the fault been repaired and is the circuit operating properly?
- Safety - Did any safety errors occur?
- Components - Were any components unnecessarily replaced?
- Cost - Were the costs within allotted amount?
- Time - Did the time exceed the allowed time for completion?
The programs provide an overall assessment and score for your troubleshooting results on a per fault basis, per level basis, and for the overall program. It even creates a log of every step you make while troubleshooting. This information can be viewed using the reports feature. To find out more on how the evaluation and scoring works see Why these programs are such an effective learning tool.
To see for yourself why not check out the Troubleshooting Skill Series.






